Gallabox Review (2026)
WhatsApp + Instagram + web inbox with AI agents for SMB lead capture. Best for: SMB sales teams that want WhatsApp/Instagram shared inbox plus AI lead qualification without building a custom BSP stack.
4.1/5
Verdict: SMB sales teams that want WhatsApp/Instagram shared inbox plus AI lead qualification without building a custom BSP stack
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Ratings
| Criterion | Score |
|---|---|
| Ease Of Use | 4.3/5 |
| Value | 4.0/5 |
| Features | 4.2/5 |
| Support | 4.0/5 |
Gallabox pricing
Starting at $112/mo (per month (Basic, billed annually; Meta message fees billed separately)). 7-day trial. Prices verified 2026-08-05. Pricing source
| Plan | Price | Notes |
|---|---|---|
| Basic | $112/mo | ₹2,399/mo annual; 3 users hard cap; 500 AI credits; WhatsApp+Instagram+web widget |
| Essential | $248/mo | ₹5,599/mo annual; 6 users; drip campaigns, inbox AI copilot, CRM integrations |
| Advanced | $474/mo | ₹13,599/mo annual; 10 users; full-funnel AI agents |
Key features
- Official WhatsApp Business API access
- Shared multi-channel inbox (WhatsApp, Instagram, web widget)
- Catalog and payments on WhatsApp
- Chatbot flows and drip campaigns
- CAPI + ads attribution on Essential+
- CRM and Shopify-oriented integrations
AI features
- Web AI agents
- AI agents on WhatsApp and Instagram
- Inbox AI copilot
Pros
- Multi-channel inbox out of the box (WhatsApp + Instagram + web)
- AI credits included even on Basic
- Strong fit for India/MENA SMB WhatsApp sales workflows
- 7-day trial with AI credits, no card required
Cons
- Entry Basic hard-caps at 3 users
- List price higher than AiSensy on subscription alone
- Meta per-message fees still sit on top of every plan
- Advanced plan is enterprise-priced for most SMBs
Price history
| Date | Event | Entry price |
|---|---|---|
| 2026-08-05 | Baseline | $112/mo |